Q. How can I figure out the total cost of renting a motorhome?

A. Just use our Booking Engine on the home page to obtain a quote.

Q. When can I pick up the vehicle?

A. Vehicle pick up is between 13:00 and 16:00 depending on vehicle readiness and depot opening hours. Please allow 1-2 hours for pick up procedures.

Q. Where can I pick up and drop off the vehicle?

Q. Do I need to schedule a pick up time?

A. Yes. You must call and schedule a vehicle pick up time.

Q. When must I return the vehicle?

A. Vehicle return time is between 08:00 and 11:00. Penalties are charged for late returns without prior authorization.

Q. Is luggage storage available at the location?

A. Luggage storage is available on a limited basis at fly/drive locations. However, to facilitate the pick up and drop off procedures, we recommend that the clients store luggage in their vehicle. Soft-sided or collapsible bags are the best for storage in the vehicle.

Q. What kind of instruction will I be given about the vehicles, their appliances, and how to use them?

A. You will receive a full orientation of the motorhome, including client's maintenance use and responsibility. Orientation consists of a video in English, German, Dutch, French, Italian, or Spanish introducing general concepts of motorhome use as well as a personal instructional walk around of motorhome by a qualified instructor. Operator manuals are provided for clients to take with them in English, German, Dutch, French, Italian, and Spanish.

Q. Are grocery and other facilities available near the rental station?

A. Our location staff will be happy to provide you with this information.

Q. Are pets allowed in the motorhomes?

A. Yes pets are allowed for a one time non-refundable pet fee of $50 payable at the location.

Q. Do I need an International Drivers License to travel in the US? Do I need a special drivers license to drive a motorhome?

A. Generally your national license and a translation are required. No, you do not need any special drivers license to drive a motorhome. El Monte RV requires only your standard national drivers license.

Q. Are motorhomes difficult to drive or slow to accelerate?

A. Modern motorhomes handle very much like a car and have enough power that they accelerate as quickly as many cars.

Q. Are motorhomes complicated to hook up to campsite facilities?

A. Connecting the motorhome to campsite facilities requires no technical expertise. This includes all the motorhome capabilities such as electricity, water, and sewer. You will receive instruction on these connections at the time of pick up.

Q. What's the difference between Class A and a Class C motorhomes?

A. Class A motorhomes look more like a bus. A class C motorhome has a bed over the cab. Class A motorhomes also have television sets built in.

Q. What type of gas mileage can I expect from the motorhome?

A. While gas mileage varies greatly depending on travel conditions, the following is an approximate guide:

19-22 - 8-11 miles per gallon: 18-28 liter/100km
23-25 - 7-10 miles per gallon: 23-33 liter/100km
27-29 - 7-10 miles per gallon: 23-33 liter/100km
28-34 A - 6-10 miles per gallon: 23-37 liter/100km
32-36 AS - 6-10 miles per gallon: 23-37 liter/100km

Q. What type of fuel does a motorhome use?

A. All our motorhomes and their generators are powered by unleaded gasoline engines.

Q. What kind of power supply does a motorhome have?

A. Our motorhomes have either a V8 or V10 engine. The refrigerator, heater, water heater, stove and range operate on propane gas. The dash air conditioner is powered by the engine while driving and the overhead air conditioner(s), microwave and other items by either an outside 110V power supply or by a generator.

Q. Can I tow with the RV?

A. Towing is allowed on some of our vehicles. However some conditions and an additional charge do apply.

Q. What optional equipment is available for me to rent?

A. At fly/drive locations the following is available for rent:

• Personal convenience kit which includes blanket, sheets, pillow, pillow cases, hand towel, bath towel, wash cloth, dish towel, glass, cereal bowl, dinner plate, salad plate, silverware.
• Kitchen kit which includes water pitcher, strainer, potato peeler, bottle opener, 4 pc. cutlery set, pan covers, corkscrew, kettle, 1 qt sauce pan, 2 qt sauce pan, frying pan, Dutch oven, salad bowls, platter, coffee pot, bucket, broom, mop, toilet brush, dust pan, clothes hangers, 2 qt microwave baking dish.
• Additionally there may be other items such as chairs, baby seats, toaster, coffee pot, irons etc. which may be rented depending upon availability.

Q. Where can I stay in the motorhome?

A. There are approximately 16,000 campgrounds in the U.S. half of which are private and the rest which are in national and state parks and forests. Sites can be found outside major cities, in rural areas, and near popular attractions.

Q. What facilities will I find at campgrounds?

A. Campground facilities vary greatly dependant on many factors, however a partial list of facilities commonly found at many campgrounds would include: electric, water, and sewage hook-ups, washing machines and dryers, swimming pools, recreation rooms, playgrounds, and on-site convenience stores.

Q. How much can I expect to pay per night for a campsite?

A. Campground rates vary based upon time of year, facilities, and location. Based upon these criteria you can expect to pay between $10 and $50 per night.

Q. If I decide to stay at a campground without connections for sewage, water, and electricity how will this affect me?

A. You can use your generator for electricity. However you will need to periodically find a sewage dump station to empty your holding tanks. You will also need to periodically find a source of potable water so you can refill your drinking water tanks.

Q. Is it necessary to make reservations for campsites at campgrounds?

A. In some seasons and at some locations it may be necessary to make advance reservations. This is especially true during high season travel and at very popular tourist destinations.

Q. Are there any size restrictions at campgrounds?

A. Some campgrounds may not allow motorhomes greater than twenty-five feet in length. Please check in a campground guide or contact the campground in advance if you have any questions.

Q. Do you provide any campground guides and or maps?

A. Yes we provide a Rand McNally Road Atlas, KOA Kampground Directory, Trailer Life Campground Guide, and a California RV and Camping Guide.

Q. Is it possible to camp in the wild?

A. Yes. However we do not recommend it for security reasons.